Terms

Terms and Conditions

Your Floor & Decor Merchandise Credit Card is subject to and governed by terms and conditions that are stated or described on the back of the Merchandise Credit Card. You should read and be familiar with these terms. Your Merchandise Credit Card is issued by the Card Issuer, and the terms and conditions constitute an agreement between the Card Issuer and you.

Your Floor & Decor Merchandise Credit Card:

  • Is redeemable ONLY up to the available balance of your Merchandise Credit Card. Therefore, purchases in excess of the available balance will require a second form of payment for the completion of the transaction. See Tips on Use: Purchases Above Card Balance.
  • Is redeemable to purchase goods and/or services ONLY at any participating and authorized Floor & Decor location, online at flooranddecor.com or by calling (877)-675-0002. Although your card back terms state otherwise, we are happy to be able to include online and over the phone purchasing options. However, your Merchandise Credit Card is not redeemable at other merchants.
  • Is redeemable to purchase ONLY goods and/or services at any participating and authorized Floor & Decor location , online at flooranddecor.com or by calling (877)-675-0002.
  • Unless otherwise required by law, your Merchandise Credit Card is not redeemable for cash. See Tips on Use: Goods, Services, Cash.
  • Your Merchandise Credit Card may not be used as a payment for credit or loan accounts.
  • Is NOT subject to replacement if lost, stolen or used without authorization. Therefore, you will bear the risk of loss with respect to your Merchandise Credit Card if it is lost, stolen or used without authorization.
  • All terms and conditions governing the Merchandise Credit Card are void where prohibited by law.
  • Additional terms and restrictions may apply. See the card back.
  • The issuer of your card is CARDCO CXXX, Inc. See Card Issuer.

Floor and Decor gift card back text

Terms: FUNDS DO NOT EXPIRE. Call for a replacement card. Usable up to balance only to buy goods or services at any participating and authorized Floor & Decor location. In addition, although your card back terms state otherwise, you can also use the Merchandise Credit Card online at flooranddecor.com or by calling (877)-675-0002. Not redeemable for cash except as required by law. Not usable as payment for credit or loan account. Not a credit or debit card. Safeguard the card. It will not be replaced or replenished if lost, stolen or used without authorization. CARDCO CXXX, Inc. is the card issuer and sole obligor to card owner. CARDCO may delegate its issuer obligations to an assignee, without recourse. If delegated, the assignee, and not CARDCO, will be sole obligor to card owner. Although your card back terms state that your physical card is usable only up to 24 months, we are pleased to inform you that we have increased the period of time. Your physical card is now usable for 5 yearsfrom your last activity date, thereafter; the card may be declined at the register. However, the funds do not expire and you can call customer service to learn how to obtain a free replacement card. Purchase, use or acceptance of card constitutes acceptance of these terms. We have updated the contact phone number that presently appears on the card back terms. For balance inquiries please call (877)-675-0002 or visit a Floor & Decor location.