Balance Inquiry

Merchandise Credit Card Balance Inquiries

Each Merchandise Credit Card in the Floor & Decor Merchandise Credit Card program is redeemable only up to the available balance of the card. Therefore, it is important that each card owner track the balance of their Merchandise Credit Card. Please note that we have updated the contact phone number that presently appears on the card back terms. To inquire about the balance of a Merchandise Credit Card, a Merchandise Credit Card owner should:

Visit https://www.flooranddecor.com/giftcards
Call (877)-675-0002
Ask  Visit a Floor & Decor location

For more information about Merchandise Credit Card balances, see Tips on Use.