Tips on Use

Remember that your gift card is subject to terms and conditions that govern its use. For information on these terms and conditions, see Terms.

Remember that your gift card is issued by the Card Issuer. For information about the Card Issuer, see Card Issuer.

Remember that your gift card is redeemable only up to the available balance of the card. You should keep track of the card balance. For information on how to make balance inquiries, see Balance Inquiry.

Remember that your card is a single load card. As a result, after your card is purchased, you cannot add or load additional value to the card.

Remember that your gift card is redeemable to purchase goods and/or services only at Turo. You cannot use the gift card at other merchants. For information on Turo, visit https://help.turo.com/en_us/turo-gift-cards-r1IImvAPj.

Remember that your Turo gift card is redeemable only to purchase goods and/or services and, unless required by law, is not redeemable for cash even if your gift card has a small remaining balance. A limited number of states have enacted statutes that require gift cards to be redeemable for cash in certain circumstances that are set forth in the statues. For inquiries or additional information, see Contact Us.

Remember that your card is usable to make "card not present" purchases. As a result, you may use the card to make on-line purchases.

Remember that your gift card cannot be used in any illegal transaction. In addition, your gift card is not usable to purchase lottery tickets or money orders.

Remember that the initial available balance on your gift card will be an amount set at the time of activation and/or purchase. Thereafter, the available balance will be reduced by each authorized use of the card or as otherwise provided in the terms and conditions except as prohibited by law.

Remember that if you use your gift card to make a purchase for less than the available balance of the gift card, the remaining balance will not be paid in cash to you, unless a cash payment is otherwise required by law. See Tip on "Goods, Services, Cash" above.

Remember that if you use your gift card to make a purchase that exceeds the available balance of the card, the transaction will be declined. If you wish to use the card to make a purchase that exceeds the available balance on the gift card, you must combine the use of the card with another acceptable form of payment such as an additional Turo gift card or another payment card.

Returns and Exchanges: Remember that any returns or exchanges of goods purchased with your gift card will be governed by the policies of Turo governing returns and exchanges.

Remember that some establishments (like restaurants, spas and salons) typically accept gratuities or tips. If you use your gift card to pay for a meal or service at such establishments, the establishment will request authorization to accept the gift card. At that time, the establishment may not know the amount of the actual gratuity. Therefore, in requesting authorization, the establishment likely will add an estimated amount to the price of the meal or service to cover a gratuity. If the available balance on your gift card is not sufficient to cover the cost of the meal or service plus the estimated gratuity, your gift card may be declined. If the available balance is sufficient, a “hold” may be placed on the available balance for several days in the amount of the cost of the meal or service plus the estimated gratuity. During this time period, you will not be able to use the amount that was placed on “hold” even if the estimated amount exceeds the actual cost of the meal or service plus the gratuity.

Your gift card is not subject to a deactivation period, and will not be deactivated due to the passage of time.

Remember that if you have not used your gift card within a time period set by state law, the unused card balance may become subject to escheat under various state unclaimed property statutes. These time periods set by state law usually are two, three or five year periods. If the remaining card balance becomes unclaimed property subject to a state unclaimed property law, the Card Issuer may be required to escheat the card balance to a state in an amount and at the time required by the state law. At that time, you may lose the ability to use your gift card. If this occurs with respect to your gift card, you may inquire about the status of your card by contacting us. See Contact Us. For information about escheat and unclaimed property, visit www.unclaimed.org.

Remember that your card is a limited-value and limited-use digital e-gift card. It is not a credit card, a debit card, asset account, or a deposit account. Your gift card is not a bank issued card. The funds loaded on the gift card are not segregated or kept in a fund pending use of the card. Therefore, the gift card obligation is not backed by segregated cash funds.

Remember to safeguard your gift card. Although it is not cash, you should safeguard your gift card like cash. Your gift card can be replaced if lost, stolen or damaged only upon gift card holder contacting Turo Customer Service and confirming identification has been verified. Once identification has been verified, Turo Customer Service will generate a new email to gift card holder.

Remember that if you have questions about your gift card, you can contact us. For inquiries, see Contact Us.