Tips On Card Use (FAQs)

Remember that your Gift Card is issued by the Card Issuer. For information about the Card Issuer, see Card Issuer.

Remember that your Gift Card is subject to terms and conditions that govern its use (the "Card Terms"). For the complete set of terms and conditions, see Full Gift Card Terms.

Card Issuer reserves the right to modify these Terms at any time in its discretion and in consultation with OpenAI for the limited purposes (a) of making modifications, if any, regarding redemption limitations, (b) to define modifications in limitations of use, (c) to describe courses of action in the event the Gift Card program is terminated, (d) to clarify existing terms and conditions, (e) to address changes in information such as links, or (f) to implement other changes made in good faith, provided that such other changes do not include (i) the addition of an expiration date, (ii) the application of new fees regarding the use or non-use of the Gift Cards, (iii) a change to the Arbitration Agreement, or (iv) a change to this Change in Terms clause. These changes will be made on this website. Notice of changes will be provided at the Cardholder Notices tab of this website. The most current version of these Terms will be available on that website and will supersede all previous versions of these Terms, except as otherwise specified.

Remember that the Card Issuer may, from time to time, publish notices to Cardholders, (or otherwise provide information to Cardholders) about your Gift Card or its use. Such notices and information will be published at the Cardholder Notices page of this website.

You have the ability to download the terms and conditions that govern your Gift Card. This button is located at the bottom of the Full Gift Card Terms page. When you click on that button you have the ability to save the Terms as a PDF or print them.

Remember that your Gift Card is a limited-value and limited-use stored value card. It is not a credit card, a debit card, an asset account, a deposit account, a bank issued card, a bank account, or a card linked to a bank account. The funds used to purchase the Gift Card will not be segregated or kept in a fund pending use of the Gift Card.

Remember that the Gift Cards are available for purchase by consumers in two forms. The first form is a standard physical gift card that has a unique number. The second form is a digital code with the card being a virtual card (also known as an E-card).

Remember that you must safeguard your Gift Card. Your Gift Card will not be replaced or replenished if it is lost, stolen or damaged. In that regard, you should safeguard the Gift Card in the same manner that you do cash.

Remember that you must safeguard and keep secure your Gift Card and protect others from gaining access to the Gift Card or the numbers on the Gift Card. Your Gift Card will not be replaced or replenished if the Gift Card or its unique numbers are used without authorization. In that regard, you should safeguard the card in the same manner that you do cash.

Remember that, as specified in the Card Terms, the Card Issuer and Retailer reserve the right to assert all available remedies in the event of suspected abuse or fraud. Such remedies include, without limitation, the blocking or freezing by the Card Issuer of a Gift Card from use or refusal by the Card Issuer to honor a Gift Card. For specifics regarding the rights of the Card Issuer or Retailer in the event of suspected abuse or fraud, see the Card Terms at the Full Terms and Conditions page of this website or click here.

Gift Cards may be purchased from participating retailers, online and/or at physical store locations.

Gift Cards may be purchased in the minimum amount of $15 up to maximum amount of $250. No single individual may purchase multiple Gift Cards that exceed a total value of $2,000 in any given day.

Remember that the Gift Cards are issued in and purchasable only for United States Dollars (USD$).

Remember that your Gift Card is usable only to buy goods or service that are deliverable to you in the United States of America (USA). The Gift Card is not usable to buy goods or services that are deliverable to you to locations outside the USA. Websites promoting or selling the Gift Cards may be accessible to individuals residing or situated outside the USA. That occurs given the nature of the internet. The Card Issuer is not targeting such individuals for the purchase of the Gift Cards.

Remember that, once a gift card is purchased, it will not be refundable, returnable, or redeemable for cash, except as required by state law.

Your Gift Card is not reloadable. However, you may redeem one or more Gift Cards to your OpenAI Account, subject to any balance limits or other restrictions set forth in the OpenAI Account Terms.

In order to use your Gift Card to purchase goods and services from OpenAI, you must first redeem the Gift Card into your OpenAI Account. The full value of the Gift Card must be redeemed to your OpenAI Account, after which the Gift Card code or physical card that you initially purchased will have no further value or use. For information on how to redeem your Gift Card into your OpenAI Account visit Card Redemptions.

Once redeemed to your OpenAI Account, your Gift Card balance will be usable via the OpenAI Account up to its remaining balance, in addition to any other available Gift Card balances that you have redeemed to your OpenAI Account.

Your Gift Card is subject to limitations on use. It is not redeemable or usable (a) to directly purchase goods and services from OpenAI, but must be redeemed to your OpenAI Account first (see Gift Card Redemptions and Use above), (b) to purchase another Gift Card, (c) to make payment towards previously purchased merchandise, (d) to make payment on any credit account, (e) to buy goods from any merchant other than OpenAI, or (f) to make purchases other than through an OpenAI Account. Your Gift Card cannot be used in furtherance of an illegal transaction or any illicit activities. It may not be refunded, returned, or redeemed for cash or currency, except to the extent required by law. If a cash redemption or cash refund is required by law, then (and to the extent permitted by law) you agree that the payment may be made either by cash, check, or an electronic funds transfer as such payment method is selected by the Card Issuer.

Remember that your Gift Card is not subject to fees that will be charged or assessed against the balance of the Gift Card.

Remember that your Gift Card is not subject to an expiration date under which you lose the right to use the Gift Card to buy goods or services.

Remember that if you have not used your Gift Card within a time period set by state law, the unused Gift Card balance may or may not be required to escheat under various state unclaimed property statutes. These time periods set by state law usually are two-year, three-year or five-year periods for Gift Cards. If the remaining balance of your Gift Card becomes unclaimed property subject to a state's unclaimed property law, then the Card Issuer may be required to escheat the Gift Card to the state in an amount and at the time required by the state law. At that time, you may lose the ability to use your Gift Card. If this occurs, you may inquire about the status of your Gift Card by contacting us. See Contact Us. For general information about escheat and unclaimed property, visit unclaimed.org.

Use of your Gift Card to purchase goods or services from OpenAI will be subject to the policies of OpenAI, if any, governing the purchase of its goods and services. Refunds, returns, or merchandise credits regarding purchased goods and services, if any, will be governed by the policies of OpenAI as the seller or provider of such goods and services.

Remember that the Personally Identifiable Information, if any, collected or received regarding your Gift Card and your Gift Card Program will be subject to a privacy policy. See the CIMI Privacy Policy and Notice.

Remember that if you have questions about your Gift Card, you can Contact Us. For general OpenAI inquiries you can visit OpenAI Help Us