United States
Full Gift Card Terms and Conditions
As of 04-02-2025
Card Terms:
These terms and conditions (the “Terms”) govern the Domino’s GC, Inc. cards (each a “Gift Card”) and constitute a legally binding agreement between the Card Issuer and you (the “Agreement”). Your purchase, use or acceptance of a Gift Card constitutes your agreement to the Terms. Please read this Agreement carefully. The Terms include a change in terms provision, a binding arbitration clause, and a waiver of class action provision. If you do not agree with any of the Terms, do not purchase or accept a Gift Card.
The Gift Card Issuer and Obligor
The Gift Cards are issued by CARDCO CXXV, Inc. (the “Card Issuer”). CARDCO CXXV Inc. is the sole card issuer and the sole obligor to the card owners. The Gift Cards are sold or distributed by Domino’s GC, Inc. (“Domino’s”) on behalf of the Card Issuer. However, Domino’s is neither the Card Issuer nor an obligor to you or to any card owner. Stated another way, your contractual party in relation to the Gift Card is the Card Issuer, and you have no claim in respect of the Gift Card against Domino’s. You agree to the foregoing and acknowledge that it results in, or shall be deemed to result in, a novation under which CARDCO CXXV, Inc. is the sole and only obligor to you. Card Issuer may delegate its issuer obligations to an assignee, without recourse. If delegated the assignee, and not Card Issuer, will be the sole and only obligor to the card owner.
Purchasing Gift Cards
Gift Cards may be purchased only in the United States and only online at Dominos.com and authorized selling outlets. For a list of authorized selling outlets, visit Dominos.com. Gift Cards purchased in the United States will be denominated in United States Dollars. A Gift Card will not be valid unless and until it is properly acquired and activated. A Gift Card will not be valid if obtained by you from unauthorized sellers or resellers including from Internet auction sites. Once purchased, the Gift Card will not be reloadable. A Gift Card may be purchased and loaded in the minimum amount of $5 and up to maximum amount of $100.
Gift Card Purchase Warnings
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About the Gift Card
The Gift Cards are a closed-loop instrument, which means they are only redeemable or usable for purchases made at participating Domino’s locations in the United States and online at Dominos.com. The Gift Cards are limited-value and limited-use cards. They are not debit or credit cards, deposit accounts, or linked to a deposit account. Your Gift Card is not a bank issued card.
Gift Card Redemptions
The Gift Cards are redeemable only to purchase merchandise and services at participating Domino’s locations in the United States and online at Dominos.com. Your Gift Card is redeemable only up to the available balance of the Gift Card. If you want to make a purchase for an amount greater than the available balance on the Gift Card, you may use the available balance on your Gift Card to pay part of the total purchase cost and then pay the remaining balance of the purchase cost with another form of payment accepted by Domino’s. Some Domino’s stores may only be able to allow a split tender transaction (i.e., use of two forms of payment) if the second form of payment is cash, credit card or check. If you plan to use another form of payment to pay for a part of the total purchase cost, please check the specific Domino’s store’s policy prior to initiating the transaction. The Gift Card cannot be redeemed for cash except as required by law.
Limitations on Use
The Gift Cards are subject to limitations on use. Your Gift Card is not redeemable or usable (a) to purchase another Gift Card, (b) to make payment towards previously purchased products, (c) at merchants other than participating U.S. Domino’s locations or online at Dominos.com, or (d) to buy money orders. The Gift Cards cannot be used in or in furtherance of an illegal transaction. The Gift Cards cannot be redeemed for cash except as required by law.
Resale is Prohibited
You may not sell a Gift Card or otherwise barter or exchange the Gift Card for value. Resale by any unlicensed vendor or through any unauthorized channels such as online auctions is prohibited. However, consistent with its intended purpose, you may give a Gift Card to another person for no monetary consideration as a gift.
No Refunds
You may not return or cancel your Gift Card after it is purchased. The Gift Cards are not refundable for cash unless required by law. If a cash refund or redemption is required by law, then the cardholder agrees that the payment may be made by cash, check, or an electronic funds transfer.
Risk of Loss, Damage, Theft or Unauthorized Use
Title to the Gift Card and risk of loss passes to the Gift Card purchaser when a Gift Card is delivered. With respect to physical Gift Cards or digital Gift Cards purchased at a physical location (as opposed to online) that occurs upon delivery of the physical Gift Card or digital Gift Card to the purchaser. With respect to an online purchase of a physical Gift Card, that occurs upon delivery of the physical Gift Card to the purchaser or designated recipient. With respect to an online purchase of and the electronic delivery of a digital Gift Card, that occurs when the digital Gift Card is clicked by the sender as sent. Card Issuer shall be responsible for Gift Cards that are lost, damaged, stolen, or used without authorization. Although they are not cash, you should protect your Gift Card like you do cash. If your Gift Card is lost or stolen, you can only obtain a refund for the available balance remaining on the Gift Card as of the time you notify Domino’s of the loss. You will be asked to provide Domino’s with the Gift Card number, authorization code, receipt, and date of purchase. Domino’s cannot provide a refund if you do not have your Gift Card number, authorization code, receipt, and date of purchase. If Domino’s records show that there is still an available balance remaining on the Gift Card, Domino’s will cancel the Gift Card and refund the available balance amount to you. Please note that purchases made with Gift Cards are similar to those made with cash. You cannot “stop payment” or lodge a “billing dispute” on such transactions. UNFORTUNATELY, NO REFUNDS WILL BE PROVIDED FOR AMOUNTS DEBITED FROM YOUR LOST/STOLEN GIFT CARD BEFORE YOU NOTIFY US.
Gift Card Balance
To see your Gift Card balance go to Domino’s Gift Card Balance.
No Expiration Date
Your Gift Card balance does not expire. However, a Gift Card may (or may not) be subject to escheatment to an appropriate state or territory if and as required by applicable unclaimed property laws. For information about escheat, visit unclaimedproperty.org. If escheat occurs, you may inquire about the status of the Gift Card funds by contacting our Support Team at customerservice@cardcompliant.com. Your Gift Card may not be usable to purchase goods or services in the event the redeeming merchant ceases business or the program is terminated for business reasons. In that event, go to mycardterms.com/dominos for instructions regarding the use of your card.
No Fees Against the Card Balance
No fees will be charged against the balance of your Gift Card.
Fraud & Unauthorized Transactions
You are responsible for all transactions associated with your Gift Card, whether authorized or unauthorized. Consequently, you should safeguard your Gift Card and not disclose your Gift Card information. Card Issuer reserves the right to assert all available remedies or countermeasures in the event of suspected abuse or fraud. Such remedies and measures shall include, without limitation, the blocking of a Gift Card from use or the refusal by the Card Issuer to issue or honor a Gift Card. Such remedies and measures also shall include the right to void a Gift Card without any refund in the event a Gift Card was obtained by theft or fraud.
Purchased Merchandise
Your use of your Gift Card to purchase merchandise at Dominos.com will be subject to separate terms and conditions that govern shopping and purchases at Dominos.com. Those terms and conditions are separate from these Terms and may be found at Domino’s Terms & Conditions. Refunds, returns, or credits regarding purchased products, if any, will be governed by the policies of Dominos.com as the seller of the merchandise. Please refer to the policies of Domino’s for more information.
Mandatory and Binding Arbitration Agreement
This mandatory and binding agreement to arbitrate (the “Arbitration Agreement”) is part of the Terms governing your Gift Card. By accepting the Terms of the Agreement, you also are accepting and agreeing to the terms of this Arbitration Agreement. Please read these arbitration provisions carefully. They affect legal rights that you otherwise may have and require binding arbitration of claims instead of resolution in a court of law. With limited exceptions specifically enumerated in Section 8 below, this Arbitration Agreement requires Card Issuer and you to submit claims to binding and final arbitration on an individual basis. This means that, as described below, you will not be able to bring a case or lawsuit in a court of law before a judge or jury. Instead, you agree to submit such claims solely on your own individual behalf to a neutral arbitrator. In that regard, Card Issuer and you agree as follows:| 1. | We Both Agree to Arbitrate: Card Issuer and you hereby agree to resolve any and all claims or disputes regarding, arising out of, or in any manner pertaining to the Card Issuer, the Gift Cards, and/or this Agreement (each a “Claim”) on an individual basis through final and binding arbitration in accordance with this Arbitration Agreement which arbitration shall be the exclusive way to resolve a Claim; provided, however, that you may bring any matter on an individual basis within the jurisdiction of a small claims court or similar small value claims court in which you seek less than the jurisdictional limit. | ||
| 2. | Applicability of Arbitration Agreement: This Arbitration Agreement applies to all Claims of any kind or nature (including Claims arising by contract, tort, statute or otherwise) regarding, arising out of, or in any matter pertaining to Card Issuer, the Gift Card, and/or this Agreement. Furthermore, this Arbitration Agreement applies to all Claims for any and all forms of legal relief (including damages, penalties, trebling and interest) regarding, arising out of, or in any matter pertaining to Card Issuer, the Gift Card, and/or this Agreement. Notwithstanding the foregoing, it is agreed and understood that any equitable claim for non-monetary relief (such as injunctive relief or specific performance) must be brought in a court of competent jurisdiction, which shall be the exclusive form for claims seeking non-monetary relief. | ||
| 3. | What is Arbitration? Generally, arbitration is more informal and less expensive than a lawsuit in court and seeks to resolve disputes more quickly. Instead of a judge or a jury, the case is decided by a neutral arbitrator. | ||
| 4. | Informal Dispute Resolution: Before commencing arbitration, Card Issuer and you agree to try in good faith to resolve any dispute informally. To start the dispute process, you must send an individualized written notice (“Notice of Dispute”) to customerservice@cardcompliant.com that includes (1) your name, phone number, username, and the email address for your account, and (2) a description of the dispute and how you would like it resolved. Once a complete Notice of Dispute has been received, Card Issuer shall have ninety (90) days to investigate the claims. If either side requests a settlement conference during this period, then Card Issuer and you shall cooperate to schedule that meeting by phone or videoconference. Card Issuer and you each will personally participate, and each can bring counsel, but the conference must be individualized, even if the same law firm represent multiple parties. For the Claim specified in the Notice of Dispute, any statute of limitations will be tolled from the date the notice is received until the earlier of (i) ninety (90) days, or (ii) a timely requested settlement conference is completed (“Informal Resolution Period”). An arbitration cannot be commenced until the Informal Resolution Period has ended, and a court can enjoin the filing or prosecution of an arbitration in breach of this Section on Informal Dispute Resolution. | ||
| 5. | Governing Law and Rules – One Arbitrator: This Arbitration Agreement is made pursuant to or in conjunction with a transaction involving interstate commerce and shall be governed by the Federal Arbitration Act (“FAA”), 9 U.S.C. §§ 1-16. The arbitration shall be administered by JAMS Mediation, Arbitration and ADR Services (“JAMS”) and shall be conducted before a single arbitrator using JAMS’s Streamlined Arbitration Rules and Procedures (“Streamlined Rules”) as jurisdictionally applicable or the JAM’s Comprehensive Arbitration Rules and Procedures if the Streamlined Rules are not jurisdictionally applicable. For more information on JAMS and/or JAMS Rules and Procedures, you may visit the JAMS Website. | ||
| 6. | Location of Arbitration: The arbitration required by this Arbitration Agreement shall be held at a location determined by JAMS under its rules and procedures; provided, however, that such location is reasonably convenient to you, or at such other location as may be mutually agreed to by Card Issuer and you. | ||
| 7. | Scope of Arbitrator’s Authority: The single arbitrator will have exclusive authority to resolve any dispute relating to the Agreement; provided, however, that a dispute regarding any of the following must be brought in a court of competent jurisdiction which shall be the exclusive forum to resolve the dispute: (a) a dispute regarding the formation or validity of the Agreement and/or any provision therein, (b) a claim or motion to enforce or compel arbitration pursuant to the FAA, (c) a jurisdictional dispute regarding the Arbitration Agreement, and/or (d) a dispute regarding the arbitrability of a Claim under the Arbitration Agreement. The arbitrator shall apply applicable law consistent with the FAA, shall apply all applicable statutes of limitations, and shall honor all claims of privilege recognized at law. The arbitrator shall have the authority to grant or deny requests for discovery after giving due regard to an intended purpose of arbitration being to limit costs. The arbitrator’s decision on the merits shall be based on and shall be limited by the Terms of the Agreement and applicable law. Without limiting the generality of the foregoing, (i) the arbitrator shall not have any authority to deviate from the Terms of the Agreement or applicable substantive law, and (ii) the arbitrator shall not have any authority to award indirect, consequential, special, multiple (double, treble, etc.) or punitive damages. | ||
| 8. | Exceptions to Arbitration: There are only three exceptions to arbitration under this Arbitration Agreement: (a) an individual Claim brought in small claims court as described in Section 1, (b) an individual action brought in court to determine the enforceability of this Arbitration Agreement as described in Section 3, and (c) an individual action brought in court to determine the scope of the arbitrator’s authority as described in Section 7. | ||
| 9. | Individual Claims Only: Card Issuer and you agree to bring any Claim only on an individual basis and hereby waive any right to bring, participate in, or receive money or any other form of relief in or from a class action, representative case, consolidated action, or collective proceeding whether in a court of law or arbitration proceeding. Without limiting the generality of the foregoing, this waiver applies with respect to any action brought by arbitration and to any action requiring court resolution in accordance with Section 1 (We Both Agree to Arbitrate), Section 2 (Applicability of Arbitration Agreement) and/or Section 7 (Scope of Arbitrator’s Authority) of this Arbitration Agreement. See also the Section below on waiver of class action. | ||
| 10. | Arbitration Fees: Payment of all filing, case-management, administrative, hearing, and arbitrator fees will be governed by the JAMS’s rules and fee schedules (“Arbitration Fees”). | ||
| 11. | Acknowledgement: THE PARTIES (CARD ISSUER AND YOU) HEREBY WAIVE THEIR CONSTITUTIONAL, STATUTORY AND COMMON LAW RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. Instead, they have elected that all Claims be resolved on an individual basis by arbitration in accordance with this Arbitration Agreement. | ||
Waiver of Class Action
Card Issuer and you further agree to pursue or arbitrate any Claim only on an individual basis and hereby waive any right to bring, participate in, demand money, or to assert any other form of relief via or from any class action or other form of representative action, consolidated case, or collective proceeding. In addition, no party may bring a Claim on behalf of any other individual, and no arbitrator hearing any Claim may: (a) without the consent of all parties, combine more than one individual’s claim or claims into a single case; (b) order, require, participate in, or facilitate production of class-wide contact information or notification of others of potential claims; or (c) arbitrate any form of a class, collective, consolidated, representative, or private attorney general proceeding. This means that you will not be able to bring a class action, collective case, or representative lawsuit in a court of law before a judge or jury. Nor will you be able to do so in the arbitration proceeding before an arbitrator. Without limiting the generality of the foregoing, this waiver applies in any action being resolved by a court in accordance with Section 2 (Applicability of Arbitration Agreement) and/or Section 7 (Scope of Arbitrator’s Authority) of this Agreement which must also be brought on an individual basis.
Governing Law
Except as specified above in Section 5 of the Arbitration Agreement, the laws of the State of Florida, without regard to its principles of conflict of laws, shall govern this Agreement. For the sake of clarity, it is agreed and understood that the FAA controls the issues of arbitration and arbitrability without regard to Florida law on arbitration agreements.
Limitation of Liability
CARD ISSUER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO ANY GIFT CARD INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF A GIFT CARD IS NON-FUNCTIONAL, DUE TO A SYSTEM ERROR, YOUR SOLE REMEDY SHALL BE THE REPLACEMENT OF THAT GIFT CARD. UNLESS PROHIBITED BY LAW, CARD ISSUER AND YOU AGREE TO LIMIT CLAIMS FOR DAMAGES OR OTHER MONETARY RELIEF AGAINST EACH OTHER TO DIRECT ACTUAL DAMAGES. AND CARD ISSUER AND YOU WILL NOT SEEK ANY INDIRECT, SPECIAL, CONSEQUENTIAL, TREBLE, OR PUNITIVE DAMAGES FROM THE OTHER. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU.
Change in Terms
Card Issuer reserves the right to modify these Terms at any time in our sole discretion for the limited purposes (a) to describe modifications, if any, regarding redemption limitations, (b) to define modifications in limitations of use, (c) to describe courses of action in the event the Gift Card program is terminated, (d) to clarify existing terms and conditions, (e) to address changes in information such as links, or (f) to make other changes made in good faith provided that such other changes do not include (i) the addition of an expiration date, (ii) the application of new fees regarding the use or non-use of the Gift Cards, (iii) a change to the Arbitration Agreement, or (iv) a change to this Change in Terms clause. These changes will be made at mycardterms.com/dominos without additional notice. You may go to Domino’s Cardholder Notices to see what material changes have been made. The most current version of these Terms will be available on that site and will supersede all previous versions of these Terms except as otherwise specified.
Severability
Should the terms and conditions of this Agreement, or any part thereof, be determined by any court, tribunal, arbitrator, or agency to be unenforceable, void, or voidable, or should any court, tribunal, arbitrator, or agency refuse or decline to enforce these terms and conditions or any part thereof, the remainder of these terms and conditions and all parts of it shall remain in effect, valid, and enforceable.
Cardholder Notices
Card Issuer does not maintain names or addresses of Cardholders. Therefore, notices regarding this Card Agreement will be published at the Cardholder Notices page of this site or at this link, Domino’s Cardholder Notices.
Cessation of Business
Your Gift Card may not be usable to purchase goods or services in the event the redeeming merchant ceases business or the program is terminated for business reasons. In that event, go to mycardterms.com/dominos for instructions regarding the use of your card.
Acknowledgment
YOU ACKNOWLEDGE THAT YOU UNDERSTAND THAT YOU MAY CONSULT WITH AN ATTORNEY IN DECIDING TO ACCEPT THIS AGREEMENT INCLUDING, WITHOUT LIMITATION, THE AGREEMENT TO ARBITRATE.
