Terms and Conditions

Your Broadway.com Gift Card is subject to and governed by terms and conditions that are stated or described on the back of the gift card. You should read and be familiar with these terms. Your gift card is issued by the Card Issuer, and the terms and conditions constitute an agreement between the Card Issuer and you. Your Broadway.com Gift Card:

  • Is redeemable ONLY up to the available balance of your gift card. Therefore, use of your gift card for purchases in excess of the available balance will be declined.
  • Is redeemable to purchase goods and/or services ONLY at participating and authorized Broadway.com locations. Therefore, your gift card is not redeemable at other merchants.
  • Is redeemable to purchase ONLY goods and/or services. Therefore, unless otherwise required by law, your gift card is not redeemable for cash or for credit. See Tips on Use: Goods, Services, Cash.
  • Your card is subject to replacement if it is lost, stolen or damaged.
  • All terms and conditions governing the gift card are void where prohibited by law.
  • Additional terms and restrictions apply, see the card back, by clicking on the card back above.
  • The issuer of your card is CARDCO. See Card Issuer.

Terms: Tickets purchased with a gift certificate are subject to Broadway.com’s standard service charge, which may equal up to 42.5% of the ticket price. Usable up to balance only at Broadway.com or 1-800-BROADWAY. Valid only to buy tickets or premium tickets for any available performance of a show playing on Broadway or Off-Broadway in New York City and sold via Broadway.com or 1-800-BROADWAY at the time of redemption, subject to ticket and performance availability. Not redeemable toward previous purchases or for gift certificates. Not redeemable for cash unless required by law. Certificates purchased with a value of $500 or more will not be redeemable until 96 hours after purchase. Purchases made with your certificate are a final sale; no refunds or exchanges. Not a credit or debit card. Not reloadable. Cannot be resold. Safeguard the certificate. Certificate may be replaced if lost, stolen or damaged, subject to cardholder providing proper verification at time of request. Call 1-800-BROADWAY to request replacement. CARDCO CCCIV, Inc. is the certificate issuer and sole obligor to certificate owner. CARDCO may delegate its issuer obligations to an assignee, without recourse. If delegated, the assignee, and not CARDCO, will be sole obligor to certificate owner. Certificate is distributed by Broadway.com. However, Broadway.com is not an obligor to certificate owner. Purchase, use or acceptance of certificate constitutes acceptance of these terms. For balance or other inquiries visit https://mycardterms.com/broadway/ or call 1-800-BROADWAY. For additional terms and conditions, please go to www.broadway.com/terms/.