Tips On Card Use (FAQs)

Remember that your Gift Card is issued by the Card Issuer. For information about the Card Issuer, see Card Issuer.

Remember that your Gift Card is subject to terms and conditions that govern its use (the "Card Terms"). For the complete set of terms and conditions, see Gift Card Terms.

Remember that the Card Issuer may, from time to time, publish notices to Cardholders, (or otherwise provide information to Cardholders) about your Gift Card or its use. Such notices and information will be published at the Cardholder Notices page of this website.

Remember that your Gift Card is a limited-value and limited-use stored value card. It is not a credit card, a debit card, an asset account, a deposit account, a bank issued card, a bank account, or a card linked to a bank account. The funds used to purchase the Gift Card will not be segregated or kept in a fund pending use of the Gift Card.

Remember that the Gift Cards are available for purchase by consumers in one form, as a standard physical gift card that has a unique number.

Remember that you must safeguard your Gift Card. Your Gift Card will not be replaced or replenished if it is lost, stolen or damaged. In that regard, you should safeguard the Gift Card in the same manner that you do cash.

Remember that you must safeguard and keep secure your Gift Card and protect others from gaining access to the Gift Card or the numbers on the Gift Card. Your Gift Card will not be replaced or replenished if the Gift Card or its unique numbers are used without authorization. In that regard, you should safeguard the card in the same manner that you do cash.

Remember that, as specified in the Card Terms, the Card Issuer and QVC reserve the right to assert all available remedies in the event of suspected abuse or fraud. Such remedies include, without limitation, the blocking or freezing by the Card Issuer of a Gift Card from use or refusal by the Card Issuer to honor a Gift Card. For specifics regarding the rights of the Card Issuer or QVC in the event of suspected abuse or fraud, see the Card Terms at the Gift Card Terms page of this website.

Gift Cards are available for purchase at participating retail locations (i.e. Lowe's, HEB, Kroger, Home Depot, etc.)

Remember that your Gift Card is a variable denomination card. That means it is available for purchase by consumers for an amount between $15.00 to $500.00. Purchases above the limit of $500.00 are prohibited.

Remember that, once a Gift Card is received, it will not be refundable, returnable, or redeemable for cash, except as required by state law. With respect to redemptions required by state law, see the tip below on Cash Redemptions.

Remember that your Gift Card is a single load Gift Card. As a result, after your Gift Card is purchased, you cannot add or load additional value to the Gift Card.

Remember that your Gift Card is a limited-use card. That means your Gift Card is usable or redeemable only to buy goods or services, and only from the merchant specified on the Gift Card. Additional limitations on your use of the Gift Card may apply. See the tips on use below regarding Participating Redeeming Merchants or Limitations on Use and Eligible Purchases.

Remember that your Gift Card is redeemable to purchase goods and/or services by: (a) calling QVC at 800-345-1515; (b) using Automated Ordering at 800-345-1212; (c) using QVC mobile apps; or (d) using Standard Checkout at QVC.com. The Gift Cards are not redeemable at QVC retail locations or any other merchant. For additional questions or information on purchasing goods or services at QVC, visit QVC.com.

Remember that your Gift Card is limited to use at participating QVC locations. The Card cannot be used to pay for any illegal transaction. Your Gift Card is not redeemable or usable (a) to purchase another Gift Card, (b) to make payment towards previously purchased merchandise, (c) at merchants other than QVC, (d) to make a payment on QCard® account, or (e) at QVC retail or outlet stores. The Gift Card is not redeemable for cash unless required by law; see the tip on Cash Redemptions.

Remember that once a QVC Gift Card is used, the remaining balance (if any) is transferred to your QVC account. The card will retain no value after the initial purchase. For details regarding the wallet or QVC account, see the Gift Card Terms.

Remember that your Gift Card is redeemable only to purchase goods and/or services. Therefore, unless otherwise required by law, your Gift Card is not redeemable for cash even if your Gift Card has a small remaining balance. A limited number of U.S. States and Territories have enacted statutes that require Gift Cards to be redeemable for cash in certain limited circumstances that are set forth in the statutes. For inquiries or additional information, see Contact Us.

Remember that your Gift Card is usable to make "card not present" purchases. That means you may use the card to make purchases online, using QVC mobile apps, or over the phone.

Remember that your Gift Card is redeemable only up to the available balance on your Gift Card and/or remaining in your QVC account.

Remember that the initial available balance on your Gift Card will be an amount set at the time of activation and/or purchase. Thereafter, the available balance will be reduced by each authorized use of the Gift Card or as otherwise provided in the terms and conditions except as prohibited by law.

Remember that if you use your Gift Card balance to make a purchase for less than the available balance of the Gift Card, the remaining balance will not be paid in cash to you, unless a cash payment is otherwise required by law. See the Tip on Cash Redemptions above.

Remember that if you use your Gift Card to make a purchase that exceeds the available balance of the Gift Card, you will be responsible for the balance due, or the transaction may be declined. If you wish to use the Gift Card to make a purchase that exceeds the available balance on the Gift Card, you must combine the use of the card with another acceptable form of payment, such as another payment card. This process is known as “split tender." QVC will facilitate these transactions.

Remember that partial redemptions are not permitted with respect to your use of your Gift Card. When making a redemption, you must redeem the full balance of the Gift Card into the wallet or QVC account.

Remember that your Gift Card is not subject to fees that will be charged or assessed against the balance of the Gift Card.

Remember that your Gift Card is not subject to an expiration date under which you lose the right to use the Gift Card to buy goods or services.

Remember that your Gift Card is not subject to a valid thru date under which you will lose the ability to use your physical card subject to the right to get a new physical card.

Remember that if you have not used your Gift Card within a time period set by state law, the unused Gift Card balance may or may not be required to escheat under various state unclaimed property statutes. These time periods set by state law usually are two-year, three-year or five-year periods for Gift Cards. If the remaining balance of your Gift Card becomes unclaimed property subject to a state's unclaimed property law, then the Card Issuer may be required to escheat the Gift Card to the state in an amount and at the time required by the state law. At that time, you may lose the ability to use your Gift Card. If this occurs, you may inquire about the status of your Gift Card by contacting us. See Contact Us. For general information about escheat and unclaimed property, visit unclaimed.org.

Remember that if you use your Gift Card to purchase goods or services, the returns or exchanges of such purchased merchandise, if any, shall be subject to and limited to the policies set by the selling merchant for returns and exchanges of it sold merchandise. Refunds regarding merchandise purchased with your Gift Card, if any, will not be placed back on your Gift Card.

Remember that if you have questions about your Gift Card, you can Contact Us.