Terms

Terms and Conditions

Your Hotels.com Gift Card is subject to and governed by terms and conditions that are stated or described on the back of the gift card. You should read and be familiar with these terms. Your gift card is issued by the Card Issuer, and the terms and conditions constitute an agreement between the Card Issuer and you. Your Hotels.com Gift Card:

  • Is redeemable ONLY up to the available balance of your gift card. Therefore, use of your gift card for purchases in excess of the available balance will be declined.
  • Is redeemable to purchase goods and/or services ONLY at Hotels.com. Therefore, your gift card is not redeemable at hotels or other merchants.
  • Is redeemable to purchase ONLY goods and/or services. Therefore, unless otherwise required by law, your gift card is not redeemable for cash or for credit. See Tip 6, Tips On Use.
  • Is NOT subject to replacement if lost, stolen or damaged. Therefore, you will bear the risk of loss with respect to a lost, stolen or damaged gift card.
  • All terms and conditions governing the gift card are void where prohibited by law.
  • Additional terms and restrictions apply. See the card back.
  • The issuer of your card is CARDCO CXXXIX. See Card Issuer.

Terms and Conditions: Usable up to balance only for new hotel bookings at www.hotels.com/gc. Only one gift card can be redeemed per online booking, but multiple gift cards may be combined into one gift card with a maximum value of $2000 by visiting the balance transfer tab found at www.hotels.com/gcbalance. Not redeemable at hotel locations or if you choose the Pay at Hotel option online. Not redeemable toward existing bookings. Not redeemable for Packages. Not redeemable for cash unless required by law. Not reloadable. Safeguard the card. Not replaced if lost or stolen. CARDCO CXXXIX, Inc. is the card issuer and sole obligor to card owner. CARDCO may delegate its issuer obligations to an assignee, without recourse. If delegated, the assignee, and not CARDCO, will be sole obligor to card owner. Card is distributed by Hotels.com. However, Hotels.com is not an obligor to card owner. Purchase, use or acceptance of card constitutes acceptance of these terms. For balance or other inquires visit www.hotels.com/gcbalance or call US Toll Free 1-888-999-4468.