Tips On Card Use (FAQs)

Remember that your Gift Card is issued by the Card Issuer. For information about the Card Issuer, see Card Issuer.

Remember that your Gift Card is subject to terms and conditions that govern its use (the "Card Terms"). For the complete set of terms and conditions, see Full Gift Card Terms.

Card Issuer reserves the right to modify these Terms at any time in its discretion for the limited purposes (a) of making modifications, if any, regarding redemption limitations, (b) to define modifications in limitations of use, (c) to describe courses of action in the event the Gift Card program is terminated, (d) to clarify existing terms and conditions, (e) to address changes in information such as links, or (f) to implement other changes made in good faith provided that such other changes do not include (i) the addition of an expiration date, (ii) the application of new fees regarding the use or non-use of the Gift Cards, (iii) a change to the Arbitration Agreement, or (iv) a change to this Change in Terms clause. Notice of changes will be provided at the Cardholder Notices page of this website. The most current version of these Terms on this website will supersede all previous versions of these Terms, except as otherwise specified.

Remember that the Card Issuer may, from time to time, publish notices to Cardholders, (or otherwise provide information to Cardholders) about your Gift Card or its use. Such notices and information will be published at the Cardholder Notices page of this website.

You have the ability to download the Terms that govern your Gift Card. This button is located at the bottom of the Full Gift Card Terms page. When you click on that button you have the ability to save the Terms as a PDF or print them.

Remember that your Gift Card is a limited-value and limited-use stored value card. It is not a credit card, a debit card, an asset account, a deposit account, a bank issued card, a bank account, or a card linked to a bank account. The funds used to purchase the Gift Card will not be segregated or kept in a fund pending use of the Gift Card.

Remember that the Gift Cards are available for purchase by consumers in two forms. The first form is a standard physical gift card that has a unique number. The second form is a digital code with the card being a virtual card (also known as an eGift Card).

Remember that you must safeguard your Gift Card. You are responsible for the transactions using your Gift Card, whether authorized or unauthorized. Your Gift Card will not be replaced or replenished if lost, stolen, damaged or used without authorization. In that regard, you should safeguard the Gift Card in the same manner that you do cash.

Remember that you must safeguard and keep secure your Gift Card and protect others from gaining access to the Gift Card or the numbers on the Gift Card. Your Gift Card will not be replaced or replenished if the Gift Card or its unique numbers are used without authorization. In that regard, you should safeguard the card in the same manner that you do cash.

Remember that, as specified in the Card Terms, the Card Issuer and Hopdoddy reserve the right to assert all available remedies in the event of suspected abuse or fraud. Such remedies include, without limitation, the blocking or freezing by the Card Issuer of a Gift Card from use or refusal by the Card Issuer to honor a Gift Card. For specifics regarding the rights of the Card Issuer or Hopdoddy in the event of suspected abuse or fraud, see the Card Terms at the Full Terms and Conditions page of this website.

Remember that the Gift Cards are available for purchase at several distribution channels. They may also be purchased at hopdoddy.perfectgift.com and grub.perfectgift.com.

Remember that your Gift Card is a variable denomination card. That means it is available for purchase by consumers for denominated amounts between $10 to $200. Purchases above the limit of $200 per card are prohibited. And no single individual may purchase Gift Cards with a total value of $10,000 in any given day and in-restaurant maximum purchases may be further limited.

Remember that the Gift Cards are issued in and purchasable only for United States Dollars (USD$).

Remember that, once a gift card is purchased, it will not be refundable, returnable, or redeemable for cash, except as required by state law. With respect to redemptions required by state law, see the tip below on Cash Redemptions.

Your Gift Card will not be reloadable unless and until specified by the Card Issuer on the Cardholder Notices page of this website. If reloadability is specified, then the minimum amount that you can reload onto your Gift Card at any one time is $10. The maximum amount is $200 and your Gift Card balance cannot exceed $200 at any given time. Unless specified otherwise at the time of reload, a reload shall not cause the Gift Card to have an aggregate value in a given day in excess of $2,000. This means your balance at the beginning of a day plus the loads during the day cannot exceed $2,000 even if the balance at any one time during the day stays less than $2,000 in light of redemptions during the day. And no single individual may purchase Gift Cards or reload Gift Cards with a total value of $10,000 in any given day and in-restaurant maximum purchases may be further limited.

Remember that your Gift Card is a limited use card. That means your Gift Card is usable or redeemable only to buy goods or services, and only from the merchant specified on the Gift Card. Additional limitations on your use of the Gift Card may apply. See the tips on use below regarding Participating Redeeming Merchants or Limitations on Use and Eligible Purchases.

Remember that your Gift Card is usable or redeemable to purchase goods and/or services only at participating Hopdoddy locations. Your Gift Card is not redeemable at any other merchant. For information on Hopdoddy and its locations, visit Hopdoddy.

Remember that your Gift Card is limited to use at participating Hopdoddy Burger Bar and Grub Burger Bar restaurants. You cannot use the Gift Card to purchase other Gift Cards, including other Hopdoddy Burger Bar and Grub Burger Bar Gift Cards. The Gift Card is not redeemable for cash unless required by law; see the tip on Cash Redemptions.

Remember that your Gift Card is redeemable only to purchase goods and/or services. Therefore, unless otherwise required by law, your Gift Card is not redeemable for cash even if your Gift Card has a small remaining balance. A limited number of U.S. States and Territories have enacted statutes that require Gift Cards to be redeemable for cash in certain limited circumstances that are set forth in the statutes. For inquiries or additional information, see Contact Us.

Remember that your Gift Card is usable to make "card not present" purchases. That means you may use the card to make online purchases.

Your gift card is usable towards tips and gratuities at Hopdoddy Burger Bar and Grub Burger Bar locations. Simply alert the cashier to your desired tip amount prior to processing your payment. If your gift card balance is insufficient to cover the check amount and your selected tip, the gift card balance will be depleted and you will be asked for another form of payment for check plus tip balance remaining.

For information on how to make balance inquiries, see Balance Inquiry.

Remember that the initial available balance on your Gift Card will be an amount set at the time of activation and/or purchase. Thereafter, the available balance will be reduced by each authorized use of the Gift Card or as otherwise provided in the terms and conditions except as prohibited by law.

Remember that if you use your Gift Card balance to make a purchase for less than the available balance of the Gift Card, the remaining balance will not be paid in cash to you, unless a cash payment is otherwise required by law. See the Tip on Cash Redemptions above.

Remember that if you use your Gift Card to make a purchase that exceeds the available balance of the Gift Card, you will be responsible for the balance due, or the transaction may be declined. If you wish to use the Gift Card to make a purchase that exceeds the available balance on the Gift Card, you must combine the use of the Gift Card with another acceptable form of payment, such as another payment card. This process is known as “split tender." Hopdoddy will facilitate these transactions.

Remember that your Gift Card may be partially redeemed by you. You are not required to fully use the Gift Card when using the card to buy goods or services.

Remember that your Gift Card is not subject to fees that will be charged or assessed against the balance of the Gift Card.

Remember that your Gift Card is not subject to an expiration date under which you lose the right to use the Gift Card to buy goods or services.

Remember that if you have not used your Gift Card within a time period set by state law, the unused Gift Card balance may or may not be required to escheat under various state unclaimed property statutes. These time periods set by state law usually are two-year, three-year or five-year periods for Gift Cards. If the remaining balance of your Gift Card becomes unclaimed property subject to a state's unclaimed property law, then the Card Issuer may be required to escheat the Gift Card to the state in an amount and at the time required by the state law. At that time, you may lose the ability to use your Gift Card. If this occurs, you may inquire about the status of your Gift Card by contacting us. See Contact Us. For general information about escheat and unclaimed property, visit unclaimed.org.

Remember that if you use your Gift Card to purchase goods or services, the returns or exchanges of such purchased merchandise, if any, shall be subject to and limited to the policies set by the selling merchant for returns and exchanges of its sold merchandise. Refunds regarding merchandise purchased with your Gift Card, if any, will not be placed back on your Gift Card.

Remember that the Personally Identifiable Information, if any, collected or received regarding your Gift Card and your Gift Card Program will be subject to a privacy policy. See the CIMI Privacy Policy and Notice.

Remember that if you have questions about your Gift Card, you can Contact Us.