Tips On Card Use (FAQs)

Remember that your Gift Card is issued by the Card Issuer. For information about the Card Issuer, see Card Issuer.

Remember that your Gift Card is subject to terms and conditions that govern its use (the "Card Terms"). For the complete set of terms and conditions, see Full Gift Card Terms.

Remember that your Card Agreement has a Change of Terms provision. That means the Card Issuer reserves the right to modify these Terms at any time in its discretion for the limited purposes (a) of making modifications, if any, regarding redemption limitations, (b) to define modifications in limitations of use, (c) to describe courses of action in the event the Gift Card program is terminated, (d) to clarify existing terms and conditions, (e) to address changes in information such as links, or (f) to implement other changes made in good faith provided that such other changes do not include (i) the addition of an expiration date, (ii) the application of new fees regarding the use or non-use of the Gift Cards, (iii) a change to the Arbitration Agreement, or (iv) a change to this Change in Terms clause. These changes will be provided here on the Cardholder Notices tab. The most current version of these Terms will be available on this website reserved for such and will supersede all previous versions of these Terms, except as otherwise specified.

Remember that the Card Issuer may, from time to time, publish notices to Cardholders, (or otherwise provide information to Cardholders) about your Gift Card or its use. Such notices and information will be published at the Cardholder Notices page of this website.

You have the ability to download the terms and conditions that govern your Gift Card. This button is located at the bottom of the Full Gift Card Terms page. When you click on that button you have the ability to save the Terms as a PDF or print them.

Remember that your Gift Card is a limited-value and limited-use stored value digital card. It is not a credit card, a debit card, an asset account, a deposit account, a bank issued card, a bank account, or a card linked to a bank account. The funds used to purchase the Gift Card will not be segregated or kept in a fund pending use of the Gift Card.

Remember that the Gift Cards are available for purchase by consumers only in digital form. It is distributed as a virtual gift card with a digital code. That means that, upon purchase, you will receive a digital code and not a standard physical card. You will be able to use the digital code immediately upon activation.

Remember that you must safeguard your digital code. Your Gift Card or digital code will not be replaced or replenished if it is lost, stolen, used without authorization or damaged. In that regard, you should safeguard the Gift Card and digital code in the same manner that you do cash.

Remember that you must safeguard and keep secure your Gift Card and protect others from gaining access to the Gift Card or the digital code. Your Gift Card will not be replaced or replenished if the Gift Card or its unique numbers are used without authorization. In that regard, you should safeguard the card in the same manner that you do cash.

Remember that, as specified in the Card Terms, the Card Issuer and Gametime reserve the right to assert all available remedies in the event of suspected abuse or fraud. Such remedies include, without limitation, the blocking or freezing by the Card Issuer of a Gift Card from use or refusal by the Card Issuer to honor a Gift Card. For specifics regarding the rights of the Card Issuer or Gametime in the event of suspected abuse or fraud, see the Card Terms at the Full Terms and Conditions page of this website or click here.

Remember that the Gift Cards are available for purchase at several distribution channels. They may be purchased at Gametime Gift Cards.

Remember that your Gift Card is a variable denomination card. That means it is available for purchase by consumers for a minimum amount of $25 up to $500. Purchases above the limit of $500 are prohibited.

Remember that the Gift Cards are issued in and purchasable only for United States Dollars (USD$).

Remember that your Gift Card is only available for purchase and for delivery to you in the United States of America (USA). Websites promoting or selling the Gift Cards may be accessible to individuals residing or situated outside the USA. That occurs given the nature of the internet. The Card Issuer is not targeting such individuals for the purchase of the Gift Cards.

Remember that, once a gift card is purchased, it will not be refundable, returnable, or redeemable for cash, except as required by state law. With respect to redemptions required by state law, see the tip below on Cash Redemptions.

Remember that your Gift Card is a single load Gift Card. As a result, after your Gift Card is purchased, you cannot add or load additional value to the Gift Card.

Remember that your Gift Card is a limited use card. That means your Gift Card is usable or redeemable only to buy goods or services, and only through the Gametime App. To redeem your Gift Card into the Gametime App, go to the "Profile" tab and choose "Gift Cards." There you will be able to load your Gift Card into the Gametime App. Additional limitations on your use of the Gift Card may apply. See the tips on use below regarding Participating Redeeming Merchants or Limitations on Use and Eligible Purchases.

Remember that your Gift Card is usable or redeemable to purchase goods and/or services only through the Gametime App. Your Gift Card is not redeemable at any other merchant. For information on Gametime and the Gametime App, visit Gametime Support.

Remember that your Gift Card is limited to use in the Gametime App. You cannot use the Gift Card to purchase other Gift Cards, including other Gametime Gift Cards. The Gift Card is not redeemable for cash unless required by law; see the tip on Cash Redemptions.

Remember that you are required to redeem or transfer your Gift Card into the Gametime App. To redeem your Gift Card into the Gametime App, go to the "Profile" tab and choose "Gift Cards." There you will be able to load your Gift Card into the Gametime App. The balance of your funds will be available to view in your Gametime App. For details regarding the Gametime App, see the Card Terms at the Full Terms and Conditions page of this website or visit Gametime Support.

Remember that your Gift Card is redeemable only in the Gametime App. Therefore, unless otherwise required by law, your Gift Card is not redeemable for cash even if your Gift Card has a small remaining balance. A limited number of U.S. States and Territories have enacted statutes that require Gift Cards to be redeemable for cash in certain limited circumstances that are set forth in the statutes. For inquiries or additional information, see Contact Us.

Remember that the initial available balance on your Gift Card will be an amount set at the time of activation and/or purchase. Thereafter, the available balance will be reduced by each authorized use of the Gift Card or as otherwise provided in the terms and conditions except as prohibited by law.

Remember that if you use your Gift Card balance to make a purchase for less than the available balance of the Gift Card, the remaining balance will not be paid in cash to you, unless a cash payment is otherwise required by law. See the Tip on Cash Redemptions above.

Remember that if you use your Gift Card to make a purchase that exceeds the available balance of the Gift Card, you will be responsible for the balance due, or the transaction may be declined. If you wish to use the Gift Card to make a purchase that exceeds the available balance on the Gift Card, you must combine the use of the Gift Card with another acceptable form of payment, such as another payment card. This process is known as “split tender." Gametime will facilitate these transactions.

Remember that partial redemptions are not permitted with respect to your use of your Gift Card. When making a redemption, you must redeem the full balance of the Gift Card into the Gametime App.

Remember that your Gift Card is not subject to fees that will be charged or assessed against the balance of the Gift Card.

Remember that your Gift Card is not subject to an expiration date under which you lose the right to use the Gift Card to buy goods or services.

Remember that your Gift Card is not subject to a valid thru date under which you will lose the ability to use your physical card or digital code subject to the right to get a new physical card or digital code.

Remember that if you use your Gift Card to purchase goods or services, the returns or exchanges of such purchased merchandise, if any, shall be subject to and limited to the policies set by the selling merchant for returns and exchanges of its sold merchandise. Refunds regarding merchandise purchased with your Gift Card, if any, will not be placed back on your Gift Card.

Remember that if you have not used your Gift Card within a time period set by state law, the unused Gift Card balance may or may not be required to escheat under various state unclaimed property statutes. These time periods set by state law usually are two-year, three-year or five-year periods for Gift Cards. If the remaining balance of your Gift Card becomes unclaimed property subject to a state's unclaimed property law, then the Card Issuer may be required to escheat the Gift Card to the state in an amount and at the time required by the state law. At that time, you may lose the ability to use your Gift Card. If this occurs, you may inquire about the status of your Gift Card by contacting us. See Contact Us. For general information about escheat and unclaimed property, visit unclaimed.org.

Remember that the Personally Identifiable Information, if any, collected or received regarding your Gift Card and your Gift Card Program will be subject to a privacy policy. See the CIMI Privacy Policy and Notice.

Remember that if you have questions about your Gift Card purchase or the use of the Gift Card, you can Contact Us.