Balance Inquiry

Gift Card Balance Inquiries

Each gift card in the Floor & Decor gift card program is redeemable only up to the available balance of the card. Therefore, it is important that each card owner track the balance of their gift card. For all balance inquiries the card owner must have the card number and pin number. To inquire about the balance of a gift card, a gift card owner should:

Visit https://www.flooranddecor.com/giftcards
Call  (877)-729-1815
Ask  Visit a Floor & Decor location

For more information about gift card balances, see Tips on Use.